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How to Get a Library Card

Any person, in Urbandale or other contracting communities, who is five years of age or older, may obtain an Urbandale Public Library card free of charge with proof of current address (pre-printed check, utility bill or bank statement) and photo ID.  An Iowa driver's license number, passport number or social security number is required. Library cards expire on a yearly basis and are renewable if there are no outstanding fines or fees. To renew your library card, proof of current residency must be provided.

Children under age fourteen must have a parent or guardian sign their application form and card. Social Security number and date of birth are required on all applications.  

Your Urbandale Public Library patron information and circulation records are confidential.  However, Urbandale Public Library’s cooperation with federal agents is required under the USA Patriot Act.

Please present your card each time you borrow library materials or use library computers. Items cannot be checked out or computers used if you do not have your library card.

If a card is lost, stolen or found, notify the Urbandale Public Library.  There is a fee for replacement of a lost or damaged card.

It is strongly recommended that you do not lend your card to others. The person to whom the card is issued is responsible for all materials checked out with that card.  Any fees incurred on the card are the responsibility of the person to whom the card is issued.

Subscription (non-resident) Cards

A subscription card is sold to persons living outside the state of Iowa. The cost is $100.00. The card is good for one year from the date of purchase, at which time it is renewable for another $100.00. This card entitles the purchaser to all services at the Urbandale Public Library. The purchaser is held to all the responsibilities of a regular cardholder. Verification of current out-of-state address is required. For more information, please call the library (515-278-3945 option 3).

Computer-Use Only Cards

Iowa residents without a permanent address can receive a restricted access card.  These patrons can use the library computer services; however they are not allowed to check out materials.
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