Interlibrary Loans
Interlibrary Loan Recommend to Order
Interlibrary Loan (ILL)
If the Urbandale Public Library does not own an item a patron wishes to check out, the item may be requested from another library through interlibrary loan. Interlibrary loan request forms are available at each of the library service desks. You may also make a request by filling out and submitting an online form. Click on Library Catalog. Click on “I Need Material.” Click on “Interlibrary Loan.” Fill out the form (type your Urbandale library card number in the ID field) and click on the “Send” button.The minimum fee is $1.25 to assist with postage to mail the item back to the lending library. Requests must be at least six months past their release date. Items may take anywhere from three days to one month to arrive. You will be notified by phone when an item arrives. Items must be picked up within four days of the notification call. A $1.25 fee will be charged even if the borrower does not pick up the item.