If you would like to see the list of materials you have checked out and/or when they are due, you can either call 515-278-3945 or access the My Account feature of the library online catalog.

Access Account Information Online

  • Click on the My Account link
  • Enter your username or barcode and your password
  • You can review your personal information, checkouts, holds, and fines

Update Your Address

You will need to complete a change-of-address form in person at the Service Desk.  We require proof of address for all residence address changes.

E-Mail Notification

As a patron of the Urbandale Public Library, you can elect to be reminded about due dates and items on hold by e-mail rather than by phone.

  • E-mail due date reminders are sent out two days before your books are due.
  • E-mail holds pickup notices will allow approximately five days for your item to be picked up.
  • The Library will not give out your e-mail address.
  • Some Internet providers screen junk mail – add [email protected]  to your safe list of addresses.
  • Please do not reply to the circstaff email address, as it is used for sending only and replies are automatically deleted and are NOT read.

To set up e-mail notifications, please stop by a Library Service Desk or call the Library (278-3945) with your current e-mail address.