Library Services Update:Library Services will end early on Wednesday, Nov 25. We will be CLOSED Thursday, Nov 26 and Friday, Nov 27. Click here to check out our current services and hours.

Urbandale Public Library/Tax Resources

The Urbandale Public Library offers access to a variety of helpful resources just in time for tax season!

Free Tax Preparation

AARP Tax Aide Foundation

The AARP Tax Aide Foundation will be at the Library again this year to offer free tax preparation for low- to moderate-income taxpayers – especially those 50 and older.  There’s no fee and AARP membership is not required. They do not take reservations.  

Volunteers will be available at the Library Monday through Thursdays from 9:30 AM to 2:30 PM (closed on February 17).  This service runs from February 3 through April 9.

To find other AARP Tax Aide Assistance sites in the Des Moines metro area, click here.

VITA (Volunteer Income Tax Assistance)

Individuals and families with a combined income under $58,000 in one year qualify to receive free tax preparation. VITA (Volunteer Income Tax Assistance) is a free service offered through United Way of Central Iowa.  The VITA sites will open January 22, 2020.  Click here to learn more about the VITA program and its Central Iowa locations.

General Tax information





IRS Tax Forms and Publications: 1-800-829-3676
Federal Tax Questions: 1-800-829-1040 and assistance 1-844-545-5640
Refund Information: 1-800-829-4477
Hearing-Impaired Tax Assistance (TTY): 1-800-829-4059

State Tax Information:

515-281-3114 (8 am – 4:15 pm) 1-800-367-3388 (In Iowa)
State Tax Forms by Mail: 515-281-7239  1-800-532-1531 (In Iowa)
State Tax Refund Status: 1-800-572-3944 (In Iowa)


Forms may also be obtained at:

  • Internal Revenue Service
    Federal Building
    210 Walnut Street #447
    Des Moines, Iowa 50309
    Office Hours: M-F 8:30-4:30, closed 12:30 – 1:30 pm over lunch
    Phone:  515-564-6618
    Make an appointment:  844-545-5640

Visitors to the Federal Building will not be admitted unless they present proper identification.

  • Iowa Department of Revenue
    Hoover State Office Building – #3000
    1305 E Walnut St.
    Des Moines, Iowa 50319
    8 am – 4:30 pm, Monday through Friday


DirectorY of state tax forms