Holds Pickup Process
While our building is closed to the public, the Urbandale Public Library is still doing business in some important ways. We’re answering our phones from 9 – 5:30 on weekdays, ready to help you do research, make book recommendations, assist you with using our digital resources, and more. We’re offering a limited number of programs you can watch online, including book discussions and storytimes. And we’re continuing to think of new ways we can be of service to our community.
If you prefer the weight of a book in your hand or want to watch a DVD, we can help! You can now reserve a limited number of materials online, then schedule a time to pick up those items outside the library.
Placing Holds/Curbside Pickup Process
- Use your library card to place a hold on up to five (5) items on your account through the library’s catalog.
- Once you receive the notice that your items are ready, complete the UPL Holds Pickup Appointment Signup form to schedule a time to pick up your items in the book return driveway on the north side of our building.
- Your items will be cleaned and checked out. Effective 5/18/20, our standard loan period/due dates will be applied.
Next page: Frequently Asked Questions